Samsung Operations & Communications Manager

The Opportunity

We are currently recruiting for an Operations & Communications Manager, offering a salary between £35,000 – £40,000 per annum based in Chertsey. This is a permanent position with Blue Square supporting and working closely with our client Samsung.

This is the perfect role if you want the opportunity to:

• Work with a leading brand, you will get hands on with all the latest tech devices
• Get full training and ongoing support to enable you to fulfil your role to the best of your potential

The Company

We are a well-established, award-winning brand engagement agency, working with some of the most successful brands in the world. Operating across the UK to pioneer brand engagement by connecting people, technology, and data, whilst championing sustainable partnerships for an ever-evolving world.

The Role

In this role, you will be primarily responsible for Day-to-Day Operations support to our field team members through timely strategic communications. You will be tasked with building and maintaining relationships with key stakeholders internally, Channel Managers, Training team and Contact Centre teams

You will collate and present important Results/Insights within the Market in collaboration with the Reporting and Insights team. You will lead the communications function within operations ensuring all external and internal teams within operations have the right level of information to be able to fulfil their roles and deliver against the Samsung vision and OGSM’s. This is an exciting new opportunity for someone who wants to work in a cross-functional role where interaction must be kept to premium levels throughout the whole operation.

Key Responsibilities:

• Be the point of contact for all Samsung HQ requests and work with all peers ensuring timely responses and influence new ways of working, to avoid duplications.
• Collate past weekly and monthly insights, forward focus areas/plans and communicate key successes, areas of improvement, changes, and key developments, to Operational Heads.
• Create and manage release dates for recurring publications (Newsletters)
• Demonstrate ROI to Senior Management in all projects
• Conduct Full PIR (Post Implementation Reviews) on all Operations Projects
• Analyse communications data to identify areas of opportunity in how and what we communicate

Skill, Experience & Attributes

• People management experience
• Ability to document ideas and actions to drive performance
• Think differently to propose new solutions
• Ability to build and maintain strong and positive relationships at multiple levels
• Extensive experience of coordinating communication campaigns and delivering events
• Willing to embrace, live and embed our ETHIC values; Excellence, Together, Heart, Integrity & Curious – instilling confidence, clarity, and collaboration

What’s in it for you?

• Salary: £35,000 – £40,000 per annum
• Bonus: 10% of Salary
• Perkbox & Perkbox freebies
• Perkbox Medical & EAP
• Company Car
• Life Assurance: 4 x annual salary

Equality, Diversity and Inclusion

We aim to ensure that all applicants are provided with the same opportunities during the recruitment processes, to that end, we strive to comply with the duties placed upon us to make reasonable adjustments as prescribed by the Equality Act 2010. We encourage people to reach out to our Recruitment team to discuss any reasonable adjustments or additional support by emailing talent@bluesquare.uk.com

Samsung Operations & Communications Manager
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